Last updated: May 5, 2026
This Privacy Policy explains how Icon Logistics Services LLC ("Icon Logistics," "we," "us," or "our") collects, uses, and discloses information when you visit iconshipping.com (the "Site") or interact with our services.
Information We Collect
Information you provide. When you submit our contact form, request a quote, or use our tracking and booking tools, we collect the information you choose to share - typically your name, company, email address, phone number, and details about your shipment or inquiry.
Information collected automatically. When you visit the Site, we and our analytics providers automatically collect technical information such as your IP address (in anonymized form), browser type, device type, operating system, referring URL, pages viewed, and approximate geographic location. This information helps us understand how visitors use the Site and improve its performance.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes, tracking, and other requested services.
- Operate, maintain, and improve the Site and our services.
- Analyze Site usage and traffic patterns.
- Comply with legal obligations and protect against fraud or misuse.
How We Share Your Information
We do not sell your personal information. We may share information in the following limited circumstances:
- Service providers that help us operate the Site (for example, hosting providers and analytics services).
- Logistics partners when sharing is necessary to fulfill your shipping or booking requests.
- Legal compliance, where required by law, subpoena, or to protect our rights and safety.
Cookies and Analytics
The Site uses Google Analytics 4, a web analytics service provided by Google LLC, to understand how visitors interact with the Site. Google Analytics uses cookies and similar technologies to collect information such as page views, session duration, and approximate location. IP addresses are anonymized, and we do not enable Google's advertising or remarketing features on this Site.
You can learn more about how Google uses data at policies.google.com/technologies/partner-sites. To opt out of Google Analytics across all websites, you may install the Google Analytics Opt-out Browser Add-on. You can also control cookies through your browser settings.
Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
- Know what personal information we collect, use, and disclose about you.
- Request access to or a copy of your personal information.
- Request correction or deletion of your personal information.
- Opt out of the "sale" or "sharing" of your personal information for cross-context behavioral advertising - note that we do not sell or share personal information for these purposes.
- Be free from discrimination for exercising these rights.
These rights apply to residents of California (under the CCPA/CPRA), and similar rights are available to residents of other US states with privacy laws (including Virginia, Colorado, Connecticut, Utah, and Texas). To exercise any of these rights, please contact us. We may need to verify your identity before fulfilling your request.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission over the internet is fully secure, however, and we cannot guarantee absolute security.
Children's Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when it was most recently revised. Material changes will be communicated through the Site.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please reach us through our contact page.